Hotel buffet with hot dishes in gastronorm pans
Level 2 · Smart Gastronomy

The hotel runs the kitchen. Metis runs the system.

You enter the guest count. We plan the menu, calculate gram-precise quantities, deliver chilled – and guarantee the agreed food cost per guest.

  • Food-cost guarantee
  • In daily use at JUFA Hotels
Who does what

Clear roles, less effort.

What Metis does

  • Plans the menu cycle
  • Calculates gram-precise quantities in the ERP
  • Prepares the order and delivers chilled
  • Optimises continuously: target vs. actual
  • Gives the food-cost guarantee
  • Supports on site and in F&B

What the hotel does

  • Enters the guest count
  • Confirms the order with one click
  • Receives, regenerates and plates
  • Runs its own kitchen and team

The only input from the house is the guest count.

How it works

The house enters the guest count. Metis does the rest.

  1. 1 · Guest count

    The only input the house provides.

  2. 2 · Menu plan

    Metis plans the menu cycle.

  3. 3 · ERP calculation

    Gram-precise quantities per meal.

  4. 4 · Order

    The house confirms with one click.

  5. 5 · Delivery

    Chilled delivery to the house.

  6. 6 · Optimisation

    Target vs. actual, reviewed continuously.

Plus on-site support, F&B support and a food-cost guarantee.

The digital brain

Metis ERP: from guest count to cost report.

  • Guest matrix by day
  • Gram-precise quantities
  • One-click PDF order
  • Target vs. actual food cost
  • 12-week trends and forecast
Metis ERP: weekly guest matrix with guests per day, food cost per guest and lead time

Example week, one house: the guest matrix drives quantities, order and cost.

Case study · Level 2

A hotel group runs on guest counts alone.

Each house enters its guest count, Metis plans the menu, the ERP calculates what is needed, the house orders, Metis delivers and keeps optimising.

10
hotels planned in the ERP
1 click
for each house to confirm the order
5 days
order lead time
Buffet in one of the group's hotels

Screenshot from the live ERP – customer figures anonymised.

The food-cost guarantee

We agree a target food cost and stand behind it.

How it works

  1. Baseline and target food cost agreed per guest.
  2. Metis plans, calculates and supplies to that target.
  3. The ERP tracks target vs. actual online, continuously.
  4. If actual exceeds target under the agreed conditions, Metis covers the difference.

Typical conditions

  • Guest counts entered on time
  • Menu plan followed
  • Orders placed from the ERP plan

Exact terms are set per customer in the contract.

Ground rules

Five rules that make the guarantee work.

  1. Focused menu

    No parallel classic kitchen and no full à la carte offer; a simple snack menu is fine.

  2. Standardisation

    Fixed assortments, recipe cards, portion sizes and regeneration times.

  3. Named operations lead

    The house has the time and skills to cover the tasks handed over.

  4. Cross-training

    At least two service or front-office staff trained to cover short kitchen peaks.

  5. Working-time discipline

    No permanent overrun of the weekly kitchen-hour budget agreed in the audit.

Targets and limits are set per house, from the on-site audit.

Questions about Level 2

Good to know.

How is the food cost per guest set?

In the on-site audit we record your current food cost, purchasing and waste. From this we agree a baseline and a target per guest, which Metis plans, calculates and supplies to.

What happens if the food cost exceeds the target?

The ERP tracks target and actual online, continuously. If actual exceeds target under the agreed conditions, Metis covers the difference. Exact terms are in the contract.

How much work is the ERP for my team?

Very little: the house enters the daily guest count and confirms the order with one click. Menu planning, quantity calculation and order preparation are done by Metis.

Which businesses is Level 2 best for?

Family and mountain resorts with half board and predictable guest numbers, spa and health hotels with fixed meal plans, hotel groups that want group-wide cost control – and ski areas running several huts.

What is your food cost per guest today?

In the on-site audit we establish your baseline – and show which target is realistic.

Request an on-site audit

Bence Árkos

Chief Operating Officer

+36 30 515 9397 bence.arkos@metisfood.hu