Hotel buffet with hot dishes in gastronorm pans
Who we serve · Hotels & hotel groups

Half board without staffing headaches.

Family, mountain and spa hotels and hotel groups: Metis delivers ready-to-heat dishes, plans menu and quantities to the gram and guarantees the food cost per guest. In daily operation at JUFA Hotels and Accent Hotels.

  • Food-cost guarantee
  • In daily use at JUFA Hotels
What hoteliers tell us

Four pain points. Four answers.

Pain pointEvidenceMetis answer
1Kitchen staff shortage80% of holiday hotels hit; 51% shortened restaurant hours (Alps Resorts study, 2025).Ready-made components cut cooking hours.Level 1 · Supply
2Cost pressure90% expect further cost increases (Tourismusbarometer, 2026).Calculated, guaranteed food cost.Level 2 · Smart Gastronomy
3Buffet wasteBuffets: ~300 g per guest vs. ~130 g à la carte (trade press, 2025).Gram-precise quantities from the guest matrix.How the ERP works
4Succession, no capacity48% would consider a professional operator (Alps Resorts study, 2025).Fully outsourced F&B (Level 3).Level 3 · Outsourced F&B

Austrian sources: Alps Resorts study (2025); Deloitte/ÖHV Tourismusbarometer (2026); trade press (2025).

Where each level fits

The right level depends on the property.

Property typeTypical situationLevel
City and transit hotelsLimited F&B, small kitchen teamLevel 1
Family and mountain resortsHalf board, predictable guest countLevel 2
Spa and health hotelsFixed meal plans, dietary needsLevel 2
Multi-property groupsGroup-wide cost controlLevel 2
Owner-operatorsStaffing gaps or successionLevel 3

Typical fit, confirmed in a short discovery call per property.

Case study · Level 2

A hotel group runs on guest counts alone.

Each house enters its guest count, Metis plans the menu, the ERP calculates what is needed, the house orders, Metis delivers and keeps optimising.

10
hotels planned in the ERP
1 click
for each house to confirm the order
5 days
order lead time
Metis ERP: guest matrix of a hotel (figures anonymised)

Screenshot from the live ERP – customer figures anonymised.

References

Austrian hotel groups rely on Metis.

  • Level 2 · Smart Gastronomy

    JUFA Hotels

    Hotel group in Austria · 10 hotels

    Menu planning, ERP-based ordering and a food-cost guarantee across several properties. The houses only enter the guest count.

  • Level 1 · Supply

    Accent Hotels

    Hotel group in Austria

    The hotels receive ready-to-heat Metis dishes, regenerate them on site and serve them to their guests.

Questions from hoteliers

Good to know.

Does Metis work for half board with a buffet?

Yes. That is exactly how the JUFA Hotels houses work: they enter the guest count, Metis plans the menu cycle and the ERP calculates the buffet quantities to the gram.

Does my kitchen team stay?

Yes. In Levels 1 and 2 the hotel keeps running its own kitchen. Ready-made components save cooking hours so the team can focus on plating, service and guests.

How do we start with several properties?

With an on-site audit and a three-month pilot in a first house. Management then decides on the roll-out to further houses based on facts.

What is your food cost per guest today?

In the on-site audit we establish your baseline – and show which target is realistic.

Request an on-site audit

Bence Árkos

Chief Operating Officer

+36 30 515 9397 bence.arkos@metisfood.hu